A grand, elegantly lit banquet hall decorated with white drapes and ornate columns, featuring round tables set for an event and a small stage at the front, surrounded by lush greenery and floral arrangements.

Terms & Conditions

  1. Acceptance of Terms

By accessing or using this Wi‑Fi service, you agree that you are over the age of 13 and that you will comply with these Terms & Conditions. If you do not agree, you must not use the service.

  1. Service Description

This Wi‑Fi network is provided as a complimentary internet access service for customers and visitors. The service is offered on an “as‑is” and “as available” basis, and availability, speed, and reliability cannot be guaranteed. The provider reserves the right to restrict, suspend, or terminate access at any time without notice.

  1. Acceptable Use

You agree not to use this service for any unlawful, harmful, or abusive activities, including but not limited to:

  • Accessing, downloading, or distributing illegal material
  • Copyright infringement or unlawful file sharing
  • Attempting to gain unauthorised access to networks, systems, or data
  • Sending spam or malicious communications
  • Distributing malware, viruses, or harmful software
  • Engaging in harassment, abuse, or offensive behaviour online
  • Using the service in a way that disrupts or interferes with other users

Any activity that may breach UK law may be reported to the relevant authorities.

  1. Monitoring and Logging

For security and operational purposes, the provider may monitor or log network activity, including device identifiers, connection times, and IP addresses. These logs may be used for network management, security investigations, and compliance with legal obligations.

  1. Privacy

Personal data may be processed in accordance with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018. Please refer to the provider’s Privacy Policy for further information about how personal data is collected, stored, and used.

  1. Security Notice

This is a public wireless network. While reasonable measures may be taken to protect the network:

  • Data transmitted over Wi‑Fi may not be secure
  • Users are responsible for protecting their own devices and information
  • The provider recommends using secure websites (HTTPS), VPNs, and device security software

The provider accepts no responsibility for loss, interception, or corruption of data transmitted via this network.

  1. Liability

To the fullest extent permitted by law, the provider shall not be liable for any loss, damage, or inconvenience arising from use of the Wi‑Fi service, inability to access the service, security breaches affecting user devices, or content accessed via the internet. Nothing in these terms excludes liability for death or personal injury caused by negligence, or any liability which cannot be excluded under UK law.

  1. Fair Usage

To ensure a fair experience for all users, the provider may apply bandwidth limits, session limits, or usage restrictions. Users generating excessive traffic may have their connection limited or terminated.

  1. Changes to Terms

These Terms & Conditions may be updated at any time. Continued use of the Wi‑Fi service constitutes acceptance of the latest version.

  1. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the jurisdiction of the courts of England and Wales.

Pillar Hall, 5 Olympia Way, London W14 0NE